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Accessibility Guide

Here at Peter Rabbit™: Explore and Play, the attraction has been designed with your needs in mind making it accessible as possible to all of our guests.

Visitors with Disabilities or Special Needs

For more information please read the accessibility guide below

Visitors with reduced mobility

The attraction is wheelchair accessible throughout the attraction.

Carers

Peter Rabbit™: Explore and Play offers free entry to carers or essential companions of those with disabilities.

Visitors with Visual Impairments

Assistance animals are welcomed at Peter Rabbit™: Explore and Play

Mobility

Peter Rabbit™: Explore and Play is located on the ground floor with no additional access levels. The majority of our facilities and entertainment are designed to be fully accessible to our guests with additional needs. 

Sensory

  • Quiet Hour
    If you prefer your visit to be less crowded and loud, we recommend you visit when the attraction opens early for Autism Friendly quiet hours. Contact us for more information
  • Visitors with Epilepsy or Light Sensitivity
    Strobe lighting is used in parts of the attraction and can be switched off upon request.

Carers

Peter Rabbit™: Explore and Play offers free entry to carers or essential companions of those with disabilities.

All tickets must be pre-booked online in advance, therefore, please book your ticket via our website here and then for your carer, please scroll down in the webstore and select the free carer option. 

Please show one of the following items to a member of our Front of House Team on arrival in order to enter with your pre-booked carer ticket: 

  • A certified NHS letter from your doctor or consultant (dated within the last 2 years)
  • A letter or statement from a professional body (e.g. a Nurse or a BUPA Healthcare Advisor)
  • A blue badge along with an additional form of photographic ID
  • A DLA letter 

Visual Impairments

Peter Rabbit™: Explore and Play welcomes guide dogs, seeing eye dogs and hearing dogs into the attraction.

Family Facilities

You are more than welcome to bring a buggy or pushchair into the attraction as we are fully accessible. We also have a buggy park located in the admissions area if you wish to leave it there before your visit.

Questions?

If you have any questions about accessibility at Peter Rabbit™: Explore and Play, or any other questions whatsoever ahead of your visit, please refer to the Frequently Asked Questions page.

Still can't find what you're looking for? Head to our Contact Us page for more information on how to get in touch. 

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